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Shipping
Orders are usually processed and shipped within 2-3 business days of purchase unless otherwise noted in the product description. Orders received on weekends and holidays will be processed the next business day. Once an item has been shipped, Wild Raven is not responsible if the item is lost or damaged in transit. We are not responsible for customs fees, duties, taxes, or tariffs.
How soon can I expect to receive my order?
Once your order has been processed, the average transit times are as follows. Express shipping is available upon request.
- USA: 3-7 business days
- There is a $5.00 flat fee for shipping of all orders under $50.00
- Free shipping for all orders over $50.00
Returns
All returns and claims must be authorized by Wild Raven by email within 7 days of receipt. You will receive a 100% store credit after a $10 restocking fee to cover cleaning, original shipping fees and restocking once the item has been returned in its original condition. Any used or altered merchandise will not be accepted. We are not responsible for returned items lost in the mail.
Sales items are final sale. Sorry, no returns on these items.
If an item was damaged by the shipping company during transit, please include photos of the packaging and the product.
If you have questions about your order, please contact us at: wildravenboutique@gmail.com